Privacy policy

At Gajanand Poshak your privacy is our priority. We are committed to protecting your personal information.

How Do We Use the Information We Collect?

1. When you fill out any forms on our website
When you place an order or register on our website, we may ask for your name, shipping address, email address, and phone number. We use this information solely to complete your orders and communicate with you. We do not sell, rent, give, or exchange your personal information with anyone else, except as needed to fulfill your order.

2. Payment information (credit/debit card, etc.)
We do not store or process your credit/debit card details. All payment processing is handled securely by third-party payment gateway partners. We do not have access to your card information.

3. Use of log files
When you visit our website, we automatically log certain information such as your IP address, browser type, access times, and pages visited. This log data helps us monitor site performance, understand where visitors are coming from, and track user behaviour to improve our services. The log data is not linked to any personally identifiable information.

4. Site Security
We take care to protect your personal information. Only authorized staff have access to personal data, and our systems are secured with ID/password protection. Sensitive information is stored securely and reviewed regularly.

5. Correcting or Updating Your Personal Information
If you create an account on our website, you can log in at any time and update your details. If you want your account deleted, or want to correct any information, you may contact our customer support and we will process your request promptly.

6. Links to Other Websites
Our website may contain links to other sites. Once you click on any external link and leave our site, we have no control over their privacy practices. We encourage you to read the privacy policy of every website you visit.

7. Communications
We may send you emails from time to time for the following reasons:

  • To confirm and update you on your orders and shipments.

  • To respond to your queries or support requests.

  • To inform you about promotions, offers or new products — only if you have opted in for marketing communication.

8. Our Use of Cookies
We may use cookies or session-cookies to provide a smooth browsing experience, remember your preferences, and analyze site activity. If your browser is set to block cookies, some features of the site may not function properly.

9. Your Feedback Is Always Welcome
If you have any questions, concerns or suggestions about this Privacy Policy or our handling of your personal data, you can contact us at [your support email / contact method].